Telemedicine Initial Consultation with Dr. GuiangBook Your Consultation Today
Your first step toward personalized regenerative care — a private, one-on-one telemedicine visit directly with our board-certified physician. Convenient, secure, and available from anywhere in California.
How to Book & Attend Your Consultation
Getting started is easy. From booking to your visit, the entire process takes just a few minutes of preparation — and you can do it all from the comfort of your home.
Book Online
Click the booking button, select a date and time that works for you, and complete the brief intake information. You'll receive an instant confirmation by email.
Check Your Email
You'll receive a confirmation with your appointment details and a secure link to our doxy.me virtual waiting room. No app download required.
Join from Any Device
At your appointment time, click the link from any smartphone, tablet, or computer. Open it in your browser — Chrome or Safari work best. No account or installation needed.
Meet Your Physician
Your board-certified physician will meet you in the virtual room for a private, unhurried conversation about your health history, concerns, and treatment options.
Your Investment in Getting Answers
Initial Telemedicine Consultation
- Private one-on-one visit with our board-certified physician
- Complete review of your medical history and prior treatments
- Honest candidacy assessment for regenerative therapies
- Personalized treatment recommendations and protocol design
- Full opportunity to ask questions — no time pressure
- Conducted via doxy.me — secure, HIPAA-compliant video platform
- No travel, no waiting room, no in-person visit required
- $95 fee fully credited toward any service you proceed with
🔒 Your $95 Is Never Lost
The consultation fee is fully credited toward any regenerative medicine service you purchase — including PRP/PRF injections, ketamine infusion therapy, LDN, botox therapeutic injections, red light therapy, or any other treatment we offer. If you proceed with treatment, your consultation costs you nothing extra.
🗓 Flexible Scheduling
Appointments are available Monday through Friday and often include early morning and evening slots to accommodate busy schedules. Telemedicine means you can attend from your car, office, or home — wherever you have privacy and a reliable internet connection.
☏ Prefer to Call First?
If you have a quick question before booking, call our office at (951) 784-7111 during business hours. A member of our team is happy to help you decide if a consultation is right for you before you commit.
🏠 California Patients Only — Required by Law
You must be physically located within California at the time of your telemedicine visit. Our physician is licensed exclusively in California. If you are traveling or located out-of-state at your appointment time, please contact us to reschedule. By booking, you confirm you will be in California during the visit.
💵 Cash-Pay Only — No Insurance Accepted
All services at UPC Regenerative Medicine are on a cash-pay basis only. We do not bill Medicare, Medi-Cal, or any private insurance. Patients on government health plans (Medicare, Medi-Cal, Medicaid) are welcome but must pay entirely out-of-pocket. No claims will be submitted on your behalf.
📋 What Happens After?
Following your consultation, our physician will outline a personalized treatment plan. If you choose to proceed, your $95 is credited and we schedule your in-office treatment visit. If the physician determines you are not a candidate, you will receive an honest explanation and referral guidance at no additional cost.
What Happens During Your Consultation
Your consultation is not a sales call — it is a genuine medical evaluation. Our physician takes time to understand your full clinical picture before making any recommendations.
Medical History Review
We review your diagnoses, symptom history, duration of condition, functional impact, and all prior treatments you have tried — including medications, procedures, and therapies — and their outcomes.
Safety Screening
Your physician screens for contraindications, relevant medical conditions, current medications, and any factors that affect candidacy or require additional workup before treatment can proceed.
Honest Candidacy Assessment
We will tell you clearly whether we believe you are a strong, partial, or unlikely candidate for specific treatments — including telling you if we don't think a particular therapy is right for your situation. Your safety and realistic expectations matter more than a sale.
Treatment Plan Discussion
If you are a candidate, your physician designs a personalized protocol — specific treatment, dosing, number of sessions, expected timeline, and what success looks like for your individual situation.
Your Questions Answered
This is your time with the physician. Bring your questions, your prior records, your medication list. No question is too basic. We want you to leave fully informed, not confused or rushed.
Next Steps & Scheduling
If you decide to proceed, we schedule your treatment visit before the call ends. If you need time to decide, there is absolutely no pressure — our team follows up at your preferred pace.
Why We Use Doxy.me
We selected doxy.me for our telemedicine consultations because it was purpose-built exclusively for healthcare — not adapted from a general video conferencing tool. It is used by over 1 million healthcare providers worldwide and is among the most widely trusted platforms in clinical medicine.
Critically, doxy.me operates under a signed Business Associate Agreement (BAA) — the legally required contract between a healthcare provider and any vendor handling protected health information (PHI). Without a signed BAA, no video platform can be considered HIPAA-compliant, regardless of encryption claims. Doxy.me meets this requirement on all paid plans.
For you as a patient, doxy.me requires no account, no download, and no installation. You simply click the secure link we send you, allow your browser access to your camera and microphone, and you are in the waiting room. It works on any modern smartphone, tablet, or computer.
Doxy.me Compliance Certifications
HIPAA • HITECH • GDPR • PHIPA/PIPEDA • SOC 2 Type 2 • SOC 3 • Signed BAA included • End-to-end encrypted video • No data stored on third-party servers
Regenerative Medicine Services Available
Your consultation can cover any one or several of our regenerative and integrative medicine services. Tell us what you're interested in when booking and we'll come prepared.
PRP / PRF for Pain Management
Joint pain, knee OA, spine, sacroiliac, tendon injuries — biologic injections using your own blood.
Ketamine Infusion Therapy
IV ketamine for treatment-resistant depression, chronic pain, CRPS, fibromyalgia, and PTSD.
PRP / PRF for Hair Restoration
Physician-performed scalp injections for androgenic alopecia in men and women.
PRP / PRF for Skin Rejuvenation
Collagen-stimulating biologic treatments for wrinkles, acne scars, volume loss, and skin quality.
Low Dose Naltrexone (LDN)
Oral anti-neuroinflammatory therapy for fibromyalgia, CRPS, chronic pain, MS, and autoimmune conditions.
Therapeutic Botox Injections
FDA-approved onabotulinumtoxinA for chronic migraine, cervical dystonia, myofascial pain, and TMJ.
Red Light Therapy (PBM)
Photobiomodulation for pain, fibromyalgia, skin rejuvenation, and hair restoration.
Not Sure? That's Okay.
If you're unsure which treatment is right for you, tell us your symptoms and goals — we'll guide you to the most appropriate option.
How to Prepare for Your Consultation
A little preparation ensures your consultation time is focused on what matters most — your health and your options. Here's what to have ready.
What to Have Ready
- A list of your current medications, supplements, and doses
- A summary of your primary diagnosis or chief complaint
- Prior treatment history — what you've tried and how it worked
- Any relevant recent lab results or imaging reports
- A list of your questions and concerns for the physician
- Your insurance card (for reference, even though most services are out-of-pocket)
Technical Setup
- Use a device with a working camera and microphone — smartphone, tablet, or laptop
- Use Google Chrome or Apple Safari for the best doxy.me experience
- Find a private, quiet location where you can speak freely
- Ensure a stable Wi-Fi or cellular connection
- Test your camera and microphone before the appointment time
- Click the link from your confirmation email 2–3 minutes early to enter the waiting room
Your Privacy Is Our Legal Obligation
University Pain Consultants / UPC Regenerative Medicine is a covered entity under HIPAA. We are legally required to protect your health information and we take that obligation seriously.
What Is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that establishes national standards for the protection of individuals' medical records and other protected health information (PHI). HIPAA requires healthcare providers to safeguard the privacy, integrity, and confidentiality of all PHI — whether stored electronically, transmitted, or shared verbally.
Your Rights Under HIPAA
- Right to access and receive a copy of your health records
- Right to request corrections to your health information
- Right to know who has accessed your health information
- Right to request restrictions on how your information is used
- Right to file a complaint if you believe your rights were violated
- Right to receive a Notice of Privacy Practices from our office
How We Protect Your Information
- All telemedicine sessions conducted on HIPAA-compliant doxy.me with signed BAA
- Appointment scheduling via Acuity Scheduling — HIPAA-compliant platform with BAA
- No health information transmitted via unsecured email or standard SMS
- Staff trained on HIPAA Privacy and Security Rules
- Access to PHI limited to personnel with a direct care need
- Physical and electronic safeguards maintained in our office
Telemedicine & Privacy
All video consultations use end-to-end encrypted transmission via doxy.me. No video is recorded or stored without your explicit consent. Our physician is the only individual present during your visit unless you invite another person. Your conversation is private and protected under the same legal standards as an in-person office visit. You have the right to decline telemedicine and request an in-person consultation at any time.
Scheduling Platform Privacy
We use Acuity Scheduling to manage appointments. Acuity is a HIPAA-compliant scheduling platform that signs a Business Associate Agreement with healthcare providers. Information you enter when booking is encrypted in transit and at rest, and is accessible only to our authorized staff. Acuity does not sell or share your personal information with third parties for marketing.
HIPAA Complaint Contact
If you believe your HIPAA rights have been violated, you may file a complaint with our Privacy Officer at (951) 784-7111 or by writing to our office. You may also file a complaint with the U.S. Department of Health & Human Services Office for Civil Rights at hhs.gov/ocr or by calling 1-800-368-1019. We will never retaliate against any patient for filing a complaint.
Ready to Take the First Step?
Book your telemedicine consultation today. Most appointments are available within 1–2 weeks. Your $95 fee is credited toward any treatment you pursue.
Book My Consultation — $95Important Disclaimers & Legal Notices
Medical Disclaimer
The information provided on this page and throughout the UPC Regenerative Medicine website is for educational and informational purposes only. It is not intended as, and does not constitute, medical advice, medical diagnosis, or a recommendation for any specific treatment. The content on this site should not be used as a substitute for professional medical advice, diagnosis, or treatment from a qualified and licensed physician or other healthcare provider. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of information you have read on this website.
No Guarantee of Results
Results from regenerative medicine therapies — including PRP/PRF injections, ketamine infusion therapy, low dose naltrexone, therapeutic botulinum toxin, and red light therapy — vary significantly between individuals. No specific outcomes, results, or benefits are guaranteed. The decision to pursue any treatment is made jointly between the patient and physician following a comprehensive individual evaluation. Outcomes discussed during a consultation are estimates based on published evidence and clinical experience and do not constitute a guarantee or promise of similar results.
Telemedicine Consent & Limitations
By booking a telemedicine consultation with UPC Regenerative Medicine, you consent to receive medical services via synchronous video technology (doxy.me). You understand that telemedicine is not a substitute for in-person emergency care and that certain diagnoses, physical examinations, and treatments require an in-person visit. In the event of a medical emergency, call 911 or go to your nearest emergency room immediately. You retain the right to withdraw consent to telemedicine and request an in-person consultation at any time without penalty to your care.
Cash-Only Practice & Insurance Disclaimer
All services provided through UPC Regenerative Medicine are on a cash-pay basis only. We do not bill, accept assignment from, or submit claims to any private health insurance, Medicare, Medi-Cal, or any other government-sponsored or federally funded health plan for the services offered at this clinic. Payment is due in full at the time of service.
Notice to patients enrolled in Medicare, Medi-Cal, Medicaid, or other government health programs: The regenerative medicine services offered at this clinic — including but not limited to PRP/PRF injections, ketamine infusion therapy, low dose naltrexone, therapeutic botulinum toxin for pain, and red light therapy — are not covered benefits under Medicare, Medi-Cal, or any other government-sponsored health plan. By scheduling and attending a consultation or treatment, you acknowledge that you are paying entirely out-of-pocket and that no claim will be submitted to any government health program on your behalf for these services. If you are a Medicare or Medi-Cal beneficiary, you have the right to seek covered services through a participating provider. You are not required to use our clinic and are free to seek care elsewhere at no penalty.
The initial telemedicine consultation fee of $95 is due at the time of booking and is non-refundable if you cancel within 24 hours of your scheduled appointment or do not attend. If you proceed with a regenerative medicine service, the $95 consultation fee is credited in full toward that service. Out-of-pocket costs for all services are disclosed in full before any treatment is initiated. HSA and FSA cards may be accepted — please inquire at the time of booking.
HIPAA Notice of Privacy Practices
UPC Regenerative Medicine / University Pain Consultants is a HIPAA-covered entity. We maintain a Notice of Privacy Practices (NPP) describing how we may use and disclose your protected health information. A copy of our NPP is available upon request by calling (951) 784-7111 or visiting our office. Our telemedicine platform (doxy.me) and scheduling platform (Acuity Scheduling) each operate under a signed Business Associate Agreement (BAA) with our practice, as required by 45 C.F.R. §§ 164.502(e) and 164.504(e). All patient health information is handled in accordance with applicable federal and California state privacy laws, including HIPAA, HITECH, and the California Consumer Privacy Act (CCPA) as applicable.
California Licensure Requirement — You Must Be in California
IMPORTANT: You must be physically located within the state of California at the time of your telemedicine consultation. Our physician holds a valid, unrestricted California medical license and is authorized to practice medicine only within the state of California. The practice of medicine occurs where the patient is located at the time of the telemedicine visit — not where the physician is located. Conducting a medical consultation with a patient located outside California would constitute the unauthorized practice of medicine in another state and is prohibited by law.
By booking and attending a telemedicine consultation with UPC Regenerative Medicine, you confirm and attest that you are physically present within the state of California at the time of the visit. If you are traveling, living out-of-state, or otherwise located outside California at your scheduled appointment time, you must notify our office in advance so that your appointment can be rescheduled. Appointments conducted while the patient is located outside California will be terminated and may not be rescheduled without additional verification.
These requirements are in compliance with California Business and Professions Code §§ 2290.5 (Telehealth), the California Medical Practice Act, and applicable California Medical Board regulations governing cross-border telemedicine.
© 2026 University Pain Consultants / UPC Regenerative Medicine • (951) 784-7111 • upcregenmed.com • All rights reserved. Botox® is a registered trademark of AbbVie Inc. Doxy.me® is a registered trademark of doxy.me Inc. Acuity Scheduling® is a trademark of Squarespace, Inc.
